Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Our Global Central Labs combines the expertise of a leading CRO, Clinical Research Services with global central labs that are among the world's largest dedicated exclusively to clinical trials.
Responsibilities:
Participates in and supports department projects. Coordinates, supports, and performs logistics and administrative work to support the department.
The “Logistics Coordinator_Proforma” ensures a high level of support, service, reliability, and availability to internal departments.
Ensures efficient and effective operations of the section
As member of the Logistics Team your onsite attendance may be required for (but not limited to) trainings, meetings, daily operational tasks.
Education and Experience
High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.
Knowledge, Skills and Abilities:
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
Additional / Specific Job Responsibilities:
- Reports to Team Lead level or above
- Facilitates communication with IOR to ensure correct delivery of supply orders to clinical sites.
- Escalates to Project Manager and/or designee when client/IOR is unresponsive and study timelines are impacted.
- Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern.
- Supporting the Associate Logistics Coordinators_Maintenance with their daily tasks
- Issue Pro-forma invoice for shipments from kit vendors to sites.
- Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required and release to kit vendor for shipment.
- Maintains courier contact sheets and starter packs for couriers.
- Point of contact for issues and questions related to proforma invoices for supply orders, Starter Packs and Courier Contact Sheets.
- Assist with training on Proforma invoices, mailbox management and interactions with IOR.
- Assist with training on Starter Packs and Courier Contact Sheets
- Responsible for daily interaction with clients/IOR to ensure correct delivery of supply orders to clinical sites.
- Coordinate the review and action required on custom reports
- Supports in the investigation and resolution of Quality Events
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
